Improving Coachella Taxicab Service
The Coachella Valley taxicab industry is in a state of decline with respect to service levels, cost, efficient operations and public image. Even with rates among the highest in the Nation, tourists and local users alike experience service in old vehicles, sometimes rude drivers, drivers predisposed to take the longer route and sometimes drivers unwilling to take the short trips. Ordinance changes and a new regulatory home for taxicab regulation is needed. By regulating minimum financial and operating standards for taxicab companies, the community encourages self-regulation and quality control by professional taxi firms that will now have a significant vested financial interest in the community and most importantly in providing first-class service to the ridership within the community. Leadership is needed to break the status quo inertia that permeates our current system.

Download Improving Coachella Valley Taxicab Service White Paper.pdf